
Credit Cards 101: Finding the Right Plastic
For a college student, finding the best starter credit card is an education
in itself
by Lauren Young
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The dreaded freshman 15, those extra pounds that come from eating all those
carbs in the school cafeteria, isn't the only thing your kids need to worry
about when heading off to college this fall. Sudden access to easy credit could
get them into a heap of financial trouble. The National Foundation for Credit
Counseling reports that nearly one-half of college students saddle themselves
with more than $3,000 of credit-card debt by the time they graduate.
Chances are students will be inundated with credit-card offers from the moment
they set foot on campus. Unfortunately, Personal Finance 101 isn't part of the
college curriculum. Here's a guide to help college students identify the best
and worst credit cards.
The smartest move for newbies to the world of plastic is to find a credit card
with no annual fees and a low interest rate. But chances are you won't find
them amid the free water bottles, T-shirts, and other giveaways lenders are
offering up at school. "A lot of the companies setting up booths on
college campuses or mailing stuff to kids are not offering the best cards for
students," says Greg Daugherty, executive editor at Consumer Reports.
"Many of them are mediocre."
Big Names Get Low Marks
According to Consumer Reports' latest ratings of credit cards, some of the
largest credit-card issuers, including JPMorgan Chase (JPM), Bank of America (BAC),
Citibank (C), and Capital One (COF), do not get high marks from customers.
Readers who use those banks' cards complained that they were assessed unfair
late fees or experienced unexpected interest-rate increases. These banks,
incidentally, are also big players in the student credit-card market. By
contrast, top-rated issuers by Consumer Reports keep rates low, fees to a
minimum, and offer stellar customer service.
And that's exactly what students should be looking for when they are shopping
for credit cards. To find the best credit cards for students, start your search
online. Bankrate.com, LowCards.com, and CreditCards.com all feature sections on
student credit cards with information on the best deals. If you are in the
market for a card, make sure you check these sites often since interest rates
change frequently.
Another good option for would-be cardholders is to keep walking past the tables
loaded with freebies and into the credit union, assuming there is one on
campus. While credit union membership at colleges used to be limited to
employees, the requirements for joining are much looser than they used to be.
At some schools, such as the University of Southern California, these financial
institutions open their doors to students and offer credit cards to students,
among the other financial products. "Credit unions are much easier to deal
with if you have problems, and they are much less likely to jerk you around on
interest rates," Daugherty says.
Pay Attention to the Fine Print
If a credit union on campus can't serve students, —chances are another credit
union can,— says Pat Keefe, vice-president of communications at the Credit
Union National Assn. Check with family members to see if they have an
affiliation with a credit union.
Before you sign up for any credit card, pay careful attention to the rules of
the credit-card game. Although students should get into the habit of paying off
their balances each month, chances are they won't. Doing your research ahead of
time could save you hundreds of dollars because interest rates on student cards
can vary widely. The annual percentage rate is 10% on a Sovereign Bank Student
Mastercard while it is upwards of 18% on the Chase Student Flexible Rewards
Card.
To the uninitiated, these may just be numbers with little significance, but by
playing around with credit-card calculators on bankrate.com, you can see the
impact of higher rates on an account with $1,000 balance. To pay off the
Sovereign card over the course of a year, you'll pay $87.92 each month at 10%.
To pay off the Chase Card at 18%, it will currently cost $91.68.
Avoid the Temptation of Rewards
In addition, experts say students wading into the credit waters for the first
time should look for a card with a low limit—$500 worth of credit should
suffice until they demonstrate a responsible track record using their plastic.
And, as tempting as free airline tickets or other perks may be, they usually
don't justify the high interest rates that accompany rewards cards. "A lot
of people get tempted by rewards cards because they think it will cover the
bill when they are traveling home," says Gail Cunningham, vice-president
of business relations for the Consumer Credit Counseling Service of Greater
Dallas. You are usually better off paying for it out of pocket, she adds,
especially since it is hard to redeem those miles when you want to use them to
take a trip during spring break in a sunny climate.
Keep in mind that a credit card isn't the equivalent of an ATM card, so it
should not be used for cash advances, except in an emergency. "This may be
an easy way to get cash in a crunch, but it is extremely expensive," says
Bill Hardekopf, chief executive officer of LowCards.com. "The rate is between
20% and 25%, and the fee is 3%. If you don't pay attention, this can put you
over your credit limit, which will generate (an additional) $39 fee and can
cause problems on your credit report."
To learn more about managing debt, check out Whatsmyscore.org, a new Web site
geared to the college set. It teaches college students all about credit—how to
get it, how to use it, how not to abuse it. More advanced students of life can
get advice on credit reports and scores. So they should party on. But, whenever
possible, have them pay with cash.
Young is a department editor at BusinessWeek, covering all aspects of personal
finance. With Sonal Rupani in New York.
Fixing the College Credit-Card
Mess
Here are five important measures that could help prevent college students
from building up crippling credit-card debt
by Jessica Silver-Greenberg
This story is the fourth in a series examining the increasing use of credit
cards by college students.
Every year for the past six years, Representative Louise Slaughter (D-N.Y.) has
introduced a bill designed to prevent students from taking on unmanageable
amounts of credit. For six years, she has tried to alert Congress to the
dangers of college student debt. And for six years, she has failed.
But this year may be different. With a Democrat majority in Congress and a
growing number of college kids piling up debt that could haunt them long after
college, credit-card companies are coming under increasing scrutiny, and
Slaughter thinks she just might have the critical mass to succeed this time.
"This Congress finally cares more about the interests of students than the
interests of credit-card companies," says Slaughter.
House Bill Would Restrict Credit
Her bill, the Student Credit Card Protection Act, first introduced in October,
1999, with co-sponsor Representative John Duncan (R-Tenn.) and reintroduced
this August, would limit the amount of credit extended to students to 20% of
their total income if they have a co-signer, like a parent, or $500 without a
co-signer. It would also require creditors to rigorously review a student's
credit history and proof of income before issuing a card. A companion bill,
sponsored by Senator Herb Kohl (D-Wis.) and Senator Richard Durbin (D-Ill.) is
pending in the Senate.
If they pass this year, these bills would mark a significant step forward in
the battle against dangerous credit-card practices and would work to reform an
industry that critics argue is in need of supervision. "No industry in
America is more deserving of oversight by Congress," says Travis Plunkett,
legislative director for the Consumer Federation of America.
Slaughter's move is just one example of how Congress is turning up the heat on
credit-card companies. Senator Christopher Dodd (D-Conn.) held hearings before
the Senate Committee on Banking, Housing & Urban Affairs, followed by an
extensive examination of credit-card rates and fees, lead by Senator Carl Levin
(D-Mich.). Any federal regulation setting caps on interest rates, late
payments, or access to college students would be a marked change, since there
is virtually no regulation now. "Federal regulators have been asleep at the
wheel," says Plunkett.
Of course, even now, this may be nothing more than political sound and fury,
signifying nothing. Slaughter and the Democrats may falter in their reform
efforts, push for other priorities in Congress, or pass symbolic legislation with
no real substance to it. They may settle for congressional hearings that win
them positive press and then do nothing, while accepting the plentiful
political contributions from card issuers. The top three campaign contributors
from the credit-card industry—Citigroup (C), JPMorgan Chase (JPM), and Bank of
America (BAC)—gave more than $2 million each in the 2006 election cycle, with
roughly equal amounts going to Democrats and Republicans.
Legislating the No-Fly Zone
Credit-card companies, according to consumer advocates, have operated since the
early 1980s in a legislative no-fly zone, created after a series of Supreme
Court decisions divested states of their ability to protect consumers by
setting caps on interest rates and fees. Now credit-card companies can export
high interest rates from the states where they are located into the states
where consumers live, even if those states have restrictions on interest rates
or late fees.
That's why if you look on the back of your credit-card statement, you will see
that the return address is most likely South Dakota or Delaware—states
considered safe harbors for credit-card companies because they have no cap on
interest rates or late payments. "This used to been an arena where the
states took a lead, and their ability to do that has been wiped out. Congress
has not stepped in to fill that void," explains Tamara Draut, director of
the Economic Opportunity Program at Demos, a public policy think tank based in
New York.
A few key legislative and regulatory steps could help fill that void. Here are
a few practical steps that would curb abuses and help college students and
other consumers.
1. Protect students by limiting the amount of credit extended.
No one wants to take credit cards out of the hands of students or to stop
credit-card companies from offering students valuable services. Credit in
manageable amounts can be a wonderful thing for college students, allowing them
to build credit histories and learn to manage money.
But turn credit into a tool, rather than a weapon. As countless students can
attest, too much credit can be devastating. Some college kids have access to
$10,000 credit lines, with no job and no parent co-signing for the card. That,
too often, has proven an invitation to trouble.
Credit-card companies need to extend credit in some rational proportion to a
student's ability to pay. One can quibble with Slaughter's proposal to limit
credit lines to $500; perhaps $1,000 or $2,000 is more reasonable. But her bill
is a step in the right direction.
Yes, ultimately, it is students who need to take responsibility for their own
actions, including their credit-card spending. And yes, government officials
should be reluctant to interfere with how companies do business, especially
when there is plentiful competition. But it's clear that extending enormous
credit lines to college kids with nominal income is leading to substantial
problems. Credit limits appropriate to students' means will help them make more
responsible decisions, allowing them to learn and make mistakes without
devastating consequences.
2. Bring more clarity to credit-card contracts.
There are plenty of competitors in the credit-card industry, and that's led to
many innovations that have helped the industry thrive. But for consumers to
make logical choices among cards, competition also requires clarity. With
current credit-card contracts and terms, it's almost impossible to make
logical, informed choices, because so many of the conditions are dressed up to
dazzle, and the important fees and charges are hidden away in the legalese.
Credit-card companies should make key metrics such as minimum payments clearer,
building on the clarity gained after reforms that led to what's known as the
Schumer Box, which clearly displays basic information like annual fees.
College students have been particularly vulnerable. They often don't realize
just how long and how expensive credit-card payments become when only minimum
payments are made. If a student pays only the minimum on a $5,800 balance at
27.99% APR, it will take longer than 27 years to pay it off. A bill introduced
by Representative David Price (D-N.C.), H.R. 1510, would require credit-card
companies to include a minimum payment warning in every billing statement. The
warning, which would improve on the Schumer Box disclosures, would tell
consumers how many years it would take to pay off their balance with only
minimum payments, even if they never used the card again.
3. Require schools to disclose lucrative contracts.
There's another area that requires greater clarity. Universities and colleges
nationwide are striking multimillion-dollar affinity contracts with credit-card
companies, in which they jointly market cards to students, alumni, and staff.
The deals provide money to the schools in return for handing over marketing
privileges, student information for direct mailings, and premier marketing
locations at football games and the like to the credit-card companies. Schools
are making millions of dollars through these deals, with some schools earning
nearly $20 million dollars. Yet students and the general public know very little
about them (BusinessWeek.com, 9/6/07).
With so much money at stake, there needs to be far greater transparency.
Students, alumni, and others should be able to find out the specifics of the
contracts—how much money the school makes per year and what the credit-card
company gets in return. Often, schools get a bounty for each student who signs
up for a card and they get more money the more the student is charged for
interest on debts. State legislatures can ensure greater transparency by
requiring that schools funded with taxpayer dollars disclose the key terms of
their contracts with card companies. They should to let the public know the
overall money in the contract, how much the school makes for each student who
signs up, and whether the school gets additional money for balances carried on
the cards. Schools should also disclose how the profits generated through the
contracts will actually be used.
4. Eliminate the most egregious practices.
Credit-card companies have all sorts of ways to zap college students and others
with extra charges and fees. Typically these are levied with impenetrable
explanations that leave customers scratching their heads about how to avoid
them in the future. Congress and regulators should take aim at the most
egregious of these practices.
Start with what's known as "double-cycle" billing. The practice,
which any bank executive would struggle to justify with a straight face, works
like this: Imagine that a student bought a $1,000 laptop for school in August,
and received a credit-card bill on Sept. 1, for the entire $1,000 amount, due
Sept. 15. If the student pays $800 of that debt by Sept. 15, the student will
receive a bill in October that includes interest not only on the outstanding
$200 dollars, but for interest on the entire $1000 amount—even the debt that
was paid. This alchemy generates interest from debts that never existed. A
comprehensive bill, introduced last spring by Senator Levin, would eliminate
double-cycle billing.
Another practice that Levin and other politicians have taken aim at is called
"universal default." It too deserves to be banned. Under universal
default, a consumer who has two credit cards and never misses a payment on one
card but fails to pay the other card on time can see the interest rates charged
on both cards rise. During congressional hearings, Citibank pledged to
discontinue this practice, and has. However, a May, 2007, credit-card survey by
the advocacy group Consumer Action found that 8 in 10 banks still practice
universal default, despite public statements to the contrary.
Then there are the fees for what's known as "pay to pay."
Conscientious students trying to pay off their debt are often penalized for
making payments over the phone. In some instances, they are charged up to $5 just
for transmitting a payment by phone. Representative Gary Ackerman (D-N.Y.)
introduced a bill that would ban any fees imposed for on-time payments by
phone.
Clearly, credit-card companies need to make a profit—and well they should for
the valuable services they provide. But card companies make money in numerous
ways, from vendors as well as from customers, and credit cards have become the
most profitable arm of the banking industry. One reason is the explosion in
money they've brought in from special fees and charges. R.K. Hammer, a research
and advisory firm, estimates that banks pulled in $17.1 billion from
credit-card penalty fees in 2006, a tenfold increase from 10 years earlier.
Restrictions should be put on the most exploitative practices, to institute
basic fairness, not snuff out profits.
5. Keep students informed.
Credit-card companies have wide latitude to raise the interest rates and fees
they charge college students and other customers. One common clause in their
contracts is known as "any time for any reason, including no reason."
Give all that control, card companies at minimum should be required to notify
customers clearly when they are changing rates and fees.
If a credit-card company plans to raise the interest rate it's going to charge
a student, the company should be required to send the student a letter clearly
explaining the change and giving the student the opportunity to pay off the
balance. The note should also explain why the interest rate is being raised.
Typically now, credit card companies bury a brief and confusing note about the
change in the student's next bill. Information is the lifeblood of a market
economy. But clear information is too often lacking in card company practices.
Legislation is just one piece of the complex puzzle of student credit-card
debt. Students are bombarded with offers of credit, besieged by marketers on
their campuses and at their football games. Ryan Rhodes gave us a quick look at
some of the credit-card companies' creative tactics in hooking students:
Proffering free T-shirts, bike rides, coupons, and sometimes iPods, credit-card
companies are creatively marketing (BusinessWeek.com, 9/5/07) to more than a
thousand campuses across the country.
So students like Seth Woodworth (BusinessWeek.com, 9/4/07), who after two years
is still struggling to get out of debt and get back into school, are graduating
with credit cards in hand and crippling debt that could potentially harm their
chances of getting a good job or an apartment. And while the debt is piling on,
so is the pressure on credit-card companies to do something about the problem.
Irene Leech, an associate professor at Virginia Tech, decided to take matters
into her own hands, raising pointed questions about the affinity contract
between Virginia Tech and Chase.
There are many potential solutions. Some advocates suggest more financial
literacy programs in high school and required personal finance courses in
college. Others think universities and colleges should take a more active role
in limiting marketing to college kids. And plenty of activists say that it's
high time that elected officials and regulators take steps to address the issue
of credit cards on campus, especially as the problems of indebted students grow
every year. "Reform should have happened yesterday," says Plunkett,
of the Consumer Federation of America.
Silver-Greenberg is a reporter for BusinessWeek.com.